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Diploma in Business Process Outsourcing – Finance and Accounting | IGNOU
Launch Your BPO Career with Industry-Relevant Training in Finance and Accounting
The Diploma in Business Process Outsourcing – Finance and Accounting (DBPOFA) is a work-ready program designed by IGNOU with support from industries. The program has a predominant focus on financial accounting, essential computer packages, and professional communication to prepare learners for employment in BPO companies and other industry verticals that focus on outsourcing the major finance functions. This qualification is tailored for those seeking employment in entry-level positions in BPOs, KPOs, and finance units of multinational corporations.
Why choose IGNOU through ECISME?
ECISME provides comprehensive local support to students based in the UAE in learning, academic guidance, assignment and project supervision, and exam support. All these advantages, together with IGNOU’s flexible learning options and internationally recognized curriculum, make it a perfect choice for aspiring BPO professionals.
Type
Degree
Duration
1 Year
Key Program Highlights
- Curriculum is aligned with industry best practices for BPO and finance operations.
- Covers basic finance, communication, and relevant tools needed in the workplace.
- Appropriate for entry-level positions, graduates, and professionals switching to BPO.
- Real-world case studies and simulations provide practical learning opportunities.
- ECISME provides mentorship, project guidance, and exam coordination from within the UAE.
- The program can be completed through self-directed learning and offers distance education.
- Economically priced with easy payment plans and EMI options.
ECISME Syllabus
Curriculum Overview
The program includes 32 credits, which combine theoretical and practical elements to develop students’ operational competencies. Instructional modules include:
- Introduction to BPO and its Scope: Understanding the structure, services, and workflows of the BPO sector.
- Basics of Accounting and Finance: Covers common financial terms, concepts, and transactions associated with outsourcing.
- For BPO: English Language Skills: Enhance professional communication, grammar, vocabulary, and fluency.
- Business Communication and Soft Skills: Email etiquette, customer handling, and overall workplace behavior.
- Computer Applications in Business: Spreadsheets, presentations, basic accounting software, and more are taught through hands-on practice.
- Project Work: BPO Process Simulation: Practical experience in simulating business scenarios in finance and customer service.
Eligibility Criteria
- Academic Requirement: 10+2 or equivalent in any stream
- Medium of Instruction: English
- Who Can Apply?
- Recent School or College Graduates
- Professionals looking to start in BPO or Back Office Roles
- Career changers without any prior background in commerce
Those seeking to enter the finance support functions through simple finance jobs
- Through these methods, we guarantee that education is accessible and affordable:
- Both scholarship options: Merit-based and need-based
- Flexible payment plans offered (monthly/quarterly EMIs)
- Fee planning assistance and documentation aid from ECISME’s UAE Team
Once students complete the DBPOFA Program, they will be able to:
- Grasp core concepts of financial accounting, as well as industry standard practices
- Effectively communicate within a BPO or corporate office setting
- Operate basic computer applications used in reporting, documentation, and transaction processing
- Perform real-life BPO activities such as data entry, reconciliation, interacting with customers, and more
- Exhibit soft skills and workplace conduct required for customer-facing or back-office roles
- Cultivate job interview readiness in addition to overall confidence for the finance outsourcing industry.
ECISME Opportunities
Career Opportunities After DBPOFA
Enjoy a plethora of entry-level job opportunities in the finance outsourcing and customer service industry after graduating from the DBPOFA program, including:
- BPO Executive in Finance or Accounting Process
- Customer Service Associate in Banking and Financial Services
- Transaction Processing Agent or Data Entry Operator
- Back Office Coordinator – Finance Team
- Accounts Assistant with Outsourcing or Corporate Firms
- Process Trainer or Team Leader (with experience)
It also builds strong foundational skills for progress in the long-term career paths of finance, operations, and business management studies.
ECISME Benefits
Benefits of Studying DBPOFA with ECISME
- For students in the UAE, local academic assistance and exam scheduling are provided.
- The diploma is officially recognized by IGNOU and accepted globally by employers.
- Training provided is usually tailored towards in-demand roles in finance and BPO.
- The format is flexible and self-directed, ideal for professionals and students.
- Mentorship is provided for completed assignments, projects, and exam preparation.
- Enhanced job placement potential through career planning guidance and job interview coaching.
ECISME Asked
Frequently Asked Questions (FAQs)
Is this course designed for learners not majoring in commerce?
Absolutely. The teaching strategy is designed from the fundamentals to accommodate every academic background.
What kind of occupations can I apply for with this diploma?
You can work as a BPO executive, accounts assistant, transaction processing agent, customer service associate, and others.
How practical is the content taught in terms of BPO work?
The content is very practical as the program includes training simulations, process training, and situational case exercises that reflect real BPO operations.
Is this diploma accepted for employment in the UAE?
Yes. The diploma is accepted by employers in the UAE and other regions, as IGNOU is an international university.
Does ECISME assist with assignment and project submission?
Certainly. ECISME offers guidance, clarification sessions, and submission aids to assist students in meeting academic standards.
Am I able to further my studies in accounting and business after this?
Certainly. DBPOFA serves as an intermediate qualification toward advanced business, accounting, or finance programs at both undergraduate and postgraduate levels.
